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Herbs & Husk

Welcome to Herbs & Husk — Inspired by Nature

Nature’s Goodness — Perfected by Tradition

Handmade in Small Batches for Freshness

Discover. Choose. Shop

Nationwide Delivery — From Our Hands to Yours

FAQs

Your journey with natural care means a lot to us. Read our personalized & trusted guidance, seamless ordering, or to share your story.

Frequently Asked Questions

What makes Herbs & Husk products different?

Each product is handcrafted in small batches using locally sourced, natural ingredients. We combine nature's wisdom with modern skincare science to deliver gentle yet effective results, free from parabens, sulfates, and synthetic additives and other harsh chemicals.

Are your products halal and cruelty-free?

Yes! All Herbs & Husk formulations are Halal, ethically sourced, and never tested on animals. Our commitment to kindness extends to every aspect of our process, from ingredient selection to packaging.

Are your products safe for all skin types?

Yes! Our formulations are made with gentle, naturally derived ingredients suitable for most skin types. However, as every skin is unique, we recommend performing a patch test prior to first use. In case you have sensitive skin, known allergies, or an existing skin condition, please consult a dermatologist or healthcare professional before application. Discontinue use in case any irritation or discomfort occurs.

Where are Herbs & Husk products made?

All our products are proudly handcrafted in Pakistan using high-quality, imported and locally sourced ingredients.

How long do deliveries take?

  • Lahore, Karachi, Islamabad: 2 – 3 business days
  • Other cities in Pakistan: 4 – 5 business days
  • Remote areas: 5 – 7 business days

You'll receive a confirmation WhatsApp/SMS mentioning your order tracking number once your order is dispatched.

What are your shipping charges?

We offer flat-rate delivery of PKR 250 across Pakistan, regardless of order size. However, shipping is free during promotional campaigns or when order value exceeds PKR 5,000.

Can I modify or cancel my order after placing it?

In case your order has not yet been dispatched, please contact us as soon as possible via WhatsApp # +92 32 86 87 88 89. Once an order is shipped, it cannot be modified or canceled.

What is your return and refund policy?

For hygiene reasons, returns are only accepted if products are unopened, unused, and in their original packaging within 7 days of delivery. In case you receive a damaged or incorrect item, please contact us within 48 hours for a replacement or full refund. Please read our full Return & Refund Policy for details.

Are your products vegan?

Most of our formulations are vegan-friendly, containing no animal-derived ingredients. Please check individual product pages for specific ingredient details.

How should I store Herbs & Husk products?

Store products in a cool, dry place, away from direct sunlight and heat. Because our products are made with natural ingredients and no harsh preservatives, proper storage ensures maximum freshness. Please ensure consuming our product within 3 months of opening.

What is the shelf life of your products?

Our products have a shelf life ranging from 6 – 12 months from the date of manufacture. Since they are made in small batches, we recommend using them within 3 months after opening for best results.

Do you offer gift packaging?

Yes! You can request complimentary gift wrapping or add a personalized note at checkout. Perfect for birthdays, anniversaries, or festive gifting.

How can I contact customer support?

Our team is available Monday to Saturday, 9 AM – 8 PM (PKT) to assist you with any queries.